Frequently Asked Questions
Why do I need a free inspection before I can get a price quote?
This applies mostly to our commercial accounts. We need to assess the service areas to determine the equipment needed and how long our technicians will spend on-site. Also, residential mosquito and bed bug treatments need a prior inspection to determine the treatment plan that will be needed.
Can I spray and get rid of my pest problem?
Yes, of course. However, you’ll most likely prolong the problem and eventually end up calling us anyway!
Why should I hire a professional pest prevention firm?
Certified pest control applicators have access to more effective treatment methods and a better understanding of pest behaviors.
Is this safe for my family and pets?
Yes, all products are EPA approved and used according to the provided label. We continually update and utilize the best available products based on the latest industry information.
How soon can your exterminators come to my home?
Depending on the situation, next-day service is possible, but in non-emergency scenarios expect service between 2-5 business days.
Do I have to leave my home when you provide service?
For most pest control treatments you will not need to leave your home. However, for more intensive services, such as bed bug treatments and flea treatments, the home will need to be vacated for a period of time (typically 3 hours).
How soon before we can expect results?
Expected results should be noticed within 5-8 days after the treatment depending on the severity of the issue.
Is a preventative plan necessary?
Yes, we highly recommend a preventative plan for both commercial and residential customers. At CPM, we aim to be proactive rather than reactive. A proper pest control plan minimizes environmental risks and provides assurance your family or business is protected from pests that can cause structural damage, physical damage, legal headaches, and carry disease.
How long do regular pest treatments take?
Depends on the severity of the issue and the type of pest problem. For residential customers, the typical treatment is between 30-60 minutes. Commercial accounts vary on the scope of service.
How is your company different from other local exterminators?
Innovation in pest elimination is a core value we take pride in at CPM. Our team is constantly staying updated on the latest innovations in the pest control industry to best serve our customers. We seek to redefine the pest industry in Central PA utilizing responsible solutions, leveraging pest trend data, and implementing cutting-edge monitoring technology. Most importantly, customer relationship building is the foundation of our core company values.
What pest control plans are available for both residential and commercial properties?
We offer various pest control plans designed to meet the needs of both residential and commercial customers in Lancaster, PA. Our residential pest control plans provide quarterly service, starting with an initial treatment priced at $220. The ongoing quarterly services are based on the size of the home, with prices ranging from $135 to $185 per quarter. For larger homes over 7,000 square feet, we offer custom pricing. For commercial properties, we offer flexible pest control plans, with visits varying from weekly to monthly based on your specific needs. Whether you need regular inspections for distribution warehouses, hotels, or food processing plants, we provide detailed pest management services.
What is included in a commercial pest control plan?
Our commercial pest control plans are customized based on the specific needs of your facility. We provide regular visits to businesses such as restaurants, hotels, distribution warehouses, and retirement communities. Depending on the size and scope of the service, visits can be scheduled weekly, multiple times a week, or monthly. Each service includes rodent and insect control, such as ants (excluding carpenter ants), spiders, cockroaches, and mice/rats. For more complex pests like bed bugs, fleas, or termites, we offer specialized inspections. Commercial pest control prices are based on the type of service required, as well as the frequency of visits.
How often should I schedule pest control for my business?
The frequency of your pest control service largely depends on your facility’s needs. Many businesses in Lancaster, PA, opt for weekly or bi-weekly pest control visits to ensure continuous protection, especially in high-traffic areas such as restaurants and hotels. For facilities like distribution warehouses or food processing plants, multiple visits per week may be necessary to maintain a pest-free environment. Our commercial pest control company will work with you to design a plan that fits your specific requirements, whether that means weekly pest control or monthly service.
What is included in a quarterly residential pest control plan?
Our residential pest control plans are structured to keep your home free from common pests throughout the year. The service begins with an initial treatment priced at $220. For ongoing quarterly service, pricing depends on the size of your home, ranging from $135 for smaller homes to $185 for larger properties. Each visit includes treatment for insects such as ants, spiders, cockroaches, and centipedes, as well as rodent control, including mice and rats. Our pest control company focuses on prevention, ensuring your home remains protected from seasonal pests like stink bugs and silverfish.
Do you provide monthly pest control services for residential properties?
Yes, for those who prefer more frequent pest management, we offer monthly pest control services for residential properties. Our monthly plans ensure continuous protection against pests such as ants, spiders, cockroaches, and rodents. Monthly pest control services are ideal for homes in Lancaster, PA, that experience higher pest activity, especially in the warmer months when insects like stink bugs and millipedes are more active. Contact us to discuss how a monthly service can provide more tailored protection for your home.
How do you handle rodent control in residential properties?
Rodent control is a significant part of our home pest control services. Our approach begins with a thorough inspection of your home to identify potential entry points, followed by the use of traps and baits to remove rodents such as mice and rats. Additionally, we seal any gaps or holes to prevent future infestations. We also provide ongoing monitoring to ensure your home remains rodent-free between quarterly treatments. Our pest control company focuses on both active removal and preventive measures to keep your home safe.
Are your pest control plans effective for seasonal pest concerns in Lancaster, PA?
Lancaster, PA, experiences varying pest challenges depending on the season. During the spring and summer months, ants, bees, and wasps are more active, while fall and winter bring an increase in rodents seeking shelter in homes. Our residential and commercial pest control plans are designed to address these seasonal fluctuations. For example, our quarterly pest control service for homes helps manage the influx of stink bugs and silverfish in the fall, while our commercial pest control plans can adjust the frequency of visits to handle high pest activity during peak seasons.
What types of insects does your residential pest control service cover?
Our residential pest control service targets a wide range of insects that commonly invade homes in Lancaster, PA. These include ants (excluding carpenter ants), spiders, stink bugs, silverfish, earwigs, sow/pillbugs, cockroaches, centipedes, millipedes, and crickets. We provide regular treatments to prevent these pests from entering your home and ensure that existing infestations are eliminated. For more specialized pests, like termites or fleas, we recommend scheduling a separate inspection.
How do you handle insect infestations in commercial properties?
For commercial properties, our pest control plans are tailored to target common pests that can disrupt business operations. Whether you’re managing a hotel, restaurant, or food processing plant, we handle infestations of ants, cockroaches, spiders, and other insects that can affect your business. We offer flexible service schedules with weekly or bi-weekly visits to ensure that your commercial property remains pest-free. Our team will create a customized treatment plan based on the specific needs of your facility.
What pest control services do you offer for restaurants and hotels?
Restaurants and hotels have unique pest control needs due to their high traffic and food-related environments. Our commercial pest control services for these facilities focus on maintaining cleanliness and preventing the spread of pests like cockroaches, ants, and rodents. We provide regular visits based on the level of activity, ensuring that your establishment remains free from pests. Whether you need weekly, bi-weekly, or monthly service, we will work with you to design a plan that fits your business.
Can you handle both rodent and insect control for my home?
Yes, we provide both rodent and insect control for residential properties. Our pest control services are designed to address common pests such as ants, cockroaches, and rodents like mice and rats. Our team will inspect your home for signs of infestation, apply treatments to eliminate existing pests, and take steps to prevent future problems. Rodent control is handled through traps, baits, and sealing potential entry points, while insect control includes targeted treatments for a wide range of pests, including spiders and stink bugs.
What types of commercial facilities do you treat for pest control?
We offer pest control services for a wide range of commercial facilities in Lancaster, PA, including distribution warehouses, hotels, restaurants, apartment complexes, retirement communities, and food processing plants. Each facility has unique needs, so we tailor our pest control plans to ensure the best protection. Depending on the size of your facility and the type of service you require, visits can be scheduled weekly, multiple times a week, or monthly to ensure continuous protection against pests.
How often should I schedule pest control for my home?
For residential properties, we recommend scheduling pest control services quarterly to keep your home protected from common pests. However, if you’re dealing with a specific pest issue or if your home is in a particularly high-risk area, you may want to consider more frequent visits, such as monthly pest control. Quarterly service is often sufficient to handle seasonal pests like ants and spiders, but we can customize a plan that suits your needs.
Can you handle bees and wasp infestations for my business?
Yes, our commercial pest control plans include treatment for bee and wasp infestations, which are a common concern for businesses, particularly in the warmer months. We provide targeted treatments to remove these pests and prevent future nests from forming around your property. Our experienced team will carefully remove any active hives and provide advice on how to deter these pests in the future, ensuring the safety of your customers and staff.
What additional pests do you handle beyond insects and rodents?
In addition to the common pests like ants, spiders, and rodents, we also handle more specific infestations, such as termites, bed bugs, and fleas. These pests require more specialized treatments, and we recommend scheduling an inspection to determine the best course of action. For residential and commercial properties, our pest control company offers detailed plans that address both common and specialized pests, ensuring your property remains protected year-round.